Frequently Asked Questions

Frequently Asked Questions

If a space is available that meets your specific needs, you can move in anytime during business hours. If you wish to move in after hours, please call the manager to make arrangements. Just remember to submit a picture ID within 5 days to avoid access interruption.

All contracts are month-to-month. However, we do require a 14-day notice before you move out.

We require a government-issued photo ID (for example, a driver’s license, state ID, or passport).

No, we rent on a month-to-month basis unless the customer requests otherwise.

You can pay in person, mail a check, or pay online through our website. You may also sign up to have payments automatically deducted from your credit card/bank account monthly.

Checks, money orders, VISA, MasterCard, American Express, Discover, debit, and cash.

Yes. We sell locks at a very reasonable prices.

You can either use our Storage Calculator on our website or call our manager for assistance.

Liquids, explosives, flammable liquids, livestock, animals, loaded ammunition, toxic materials, and perishables refer to lease for complete details. Please contact us if you have any questions regarding a specific item.

No. When signing, you will receive your security passcode, which allows you to access your unit during regular access hours.

Getting insurance for your belongings is always a good idea, as the facility’s insurance covers the facility’s buildings, not tenants’ possessions. Sunshine offers affordable tenant insurance through a very reputable company. Tenants can quickly pay it with their monthly rent.